SUPPORT

FitViking Support

Help for coaches and clients. We provide support in Spanish and English.

GET IN TOUCH

HOW CAN WE HELP?

Email us from the address associated with your account. Include your device model, iOS version and a description of what happened. Never send your password.

Contact support

contact@fitvikingfitness.com

ENGLISH SUPPORT

Help for trainers and clients

Contact us

Email contact@fitvikingfitness.com from the address associated with your account. Include your device model, iOS version, and a description of what happened. Never send your password.

Download the app

FitViking for iPhone is available on the App Store. Install it, accept your trainer's invitation, and sign in with your email and password. An Android version will follow.

Account access

If you forgot your password, select Forgot your password? on the login screen. Check your spam folder if the recovery email does not arrive.

Trainer invitations and plans

Clients must accept their trainer's invitation in the app. Assigned workout and nutrition plans then appear automatically. If content does not update, reconnect to the internet, reopen the app, and pull down to refresh.

Delete your account

In the app, open Profile → Delete account, confirm your password, and accept the final warning. This action is permanent. If you cannot sign in, email contact@fitvikingfitness.com from the account's address.

Privacy and safety

Read our Privacy Policy. We will never ask for your password by email. If you suspect unauthorized access, change your password and contact us immediately.

FitViking is a tracking and organization tool. Training and nutrition decisions should be reviewed by the trainer and, where appropriate, a qualified healthcare professional.